jiji5 Privacy Policy – How We Protect Your Data

jiji5 takes the privacy of its players seriously. This Privacy Policy explains how jiji5 handles the personal information of players who register and use the platform at jiji5.vu. It covers what data we collect, why we need it, how it is used, and the steps we take to keep it secure.

This policy applies to all players based in the Philippines who interact with jiji5, whether through a web browser on desktop or mobile. By creating an account, you agree to the data practices described here. If you do not agree, please do not register or continue using the platform.

This policy should be read alongside the Terms and Conditions, which govern your use of jiji5 more broadly.

1Data We Collect

When you use jiji5, we collect certain personal information depending on the actions you take on the platform. The main categories of data we collect are:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by applicable law or regulatory compliance obligations.

2How We Use Your Data

jiji5 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The main purposes are:

• Account management: Creating and maintaining your player account, verifying your identity, and keeping your account secure.
• KYC and compliance: Verifying your age and identity to ensure you meet the 21+ eligibility requirement and to comply with applicable anti-money laundering obligations.
• Transaction processing: Processing deposits and withdrawals in Philippine Peso through the payment channels you select.
• Platform operation: Delivering game results, recording bets, managing your balance, and resolving disputes.
• Security and fraud prevention: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of promotions.
• Customer support: Responding to your queries, resolving complaints, and improving the quality of support we provide.
• Platform improvement: Analysing usage patterns to fix issues, improve features, and make the platform work better for Filipino players.
• Responsible gaming: Monitoring play patterns to identify signs of problem gambling and to apply self-exclusion or account limits where requested.

3Sharing Your Data

jiji5 does not sell your personal data. We may share your information with third parties only in the following limited circumstances:

• Payment processors: To complete deposits and withdrawals, relevant transaction data is shared with the payment channel you select (such as your bank or e-wallet provider). These processors are bound by their own security and data protection standards.
• Game providers: Where games are powered by third-party providers, necessary session data is shared to deliver the game experience. Game providers do not receive your full identity or financial data.
• Identity verification services: During KYC, your identity documents may be processed by a third-party verification service operating under strict confidentiality obligations.
• Legal and regulatory requirements: We may disclose data where required by applicable law, court order, or legitimate authority request.
• Business operations: Service providers who support jiji5's platform infrastructure (such as hosting and analytics) may process data on our behalf under contractual data protection obligations.

Any third party that processes data on behalf of jiji5 is required to handle it securely and only for the purposes we specify. They are not permitted to use your data for their own unrelated purposes.

4Data Security

jiji5 uses a combination of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

• SSL encryption: All pages and data transmissions on jiji5.vu are protected by SSL/TLS encryption, so data in transit between your device and our servers is secure.
• OTP verification: Sensitive account actions — including login from new devices, password changes, and withdrawal requests — require OTP confirmation sent to your registered mobile number.
• Access controls: Access to player data within jiji5 is restricted to authorised personnel who need it to perform their job functions. All access is logged.
• Secure storage: Personal and financial data is stored on secured servers with access controls, encryption at rest, and regular security reviews.
• Fraud monitoring: jiji5 uses automated and manual monitoring to detect unusual account activity and flag potential security incidents for review.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your account has been accessed without your authorisation, contact the jiji5 support team immediately through your account dashboard.

5Cookies and Tracking

jiji5 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit jiji5.vu.

• Essential cookies: Required for the platform to function, including session management, login state, and security features. These cannot be disabled without affecting your ability to use the platform.
• Functional cookies: Remember your preferences, such as language settings and display options, to improve your experience.
• Analytics cookies: Help us understand how players navigate the platform so we can identify and fix issues and improve features. Data collected is aggregated and does not identify you individually.

You can manage cookies through your browser settings. Disabling non-essential cookies will not prevent you from using jiji5, but some features may work differently. Note that blocking essential cookies will affect login and session functionality.

6Data Retention

jiji5 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required to meet legal, compliance, and operational obligations.

• Account and identity data is retained for the duration of your account and for a period following closure as required by applicable regulations.
• Transaction records, including deposit and withdrawal history and bet records, are retained for compliance and dispute resolution purposes.
• Support communications are retained for a reasonable period to allow follow-up and quality assurance.
• Technical and session logs are retained for a shorter period sufficient for security monitoring and fraud detection.

Once the retention period expires, data is securely deleted or anonymised so that it can no longer be linked back to you.

7Your Rights

As a jiji5 player, you have the following rights regarding your personal data:

• Access: You may request a copy of the personal data jiji5 holds about you.
• Correction: You may request that inaccurate or incomplete personal data be corrected. Some details can be updated directly in your account dashboard.
• Deletion: You may request deletion of your personal data. Note that we may be required to retain certain data for legal and compliance reasons even after a deletion request.
• Objection: You may object to certain uses of your data, such as analytics processing, where we rely on legitimate interests as the basis for processing.
• Restriction: You may request that we limit the processing of your data in certain circumstances, such as while a correction request is being reviewed.
• Portability: Where technically feasible, you may request a copy of your data in a commonly used, machine-readable format.

To exercise any of these rights, contact the jiji5 support team through your account dashboard. We will respond to your request within a reasonable time. We may need to verify your identity before processing certain requests.

8Minors and Age Restriction

jiji5 is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from anyone under 21. If you are under 21, do not register or attempt to use the platform.

If jiji5 discovers or has reason to believe that a registered player is under 21, the account will be closed immediately and the matter will be handled in accordance with our Responsible Gaming policy. Any personal data collected from an underage user will be deleted as soon as it is identified, except where retention is required by law.

If you believe a minor has registered on jiji5, please contact the support team through the account dashboard immediately.

9Changes to This Policy

jiji5 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When we make changes, the updated policy will be posted on this page with a revised date at the top.

• For minor changes, continued use of jiji5 after the update date constitutes acceptance of the revised policy.
• For significant changes that materially affect how we process your data, we will notify you through your registered contact details before the changes take effect where reasonably practicable.
• It is your responsibility to review this page periodically to stay informed of how jiji5 handles your data.

If you have questions about this Privacy Policy or want to exercise your data rights, contact the jiji5 support team through your account dashboard, or reach us at [email protected].